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Contact Us

Your comments are important to us.

We've made contacting us easier than ever before. Simply email or phone us at the appropriate address or number below. The General Inquiries' email form below is to be used to submit NON-HEALTH RELATED QUESTIONS. If you have a health concern or are inquiring about the results of a test or procedure, please call your doctor's office. If you do not have your doctor's phone number readily available, please use the Find A Doctor section on this website.

If you wish to be removed from our mailing list, please complete the General Inquiry form below and choose General Inquiry in the Attention field. In the Inquiry field, type "Please remove the following individual(s) from your mailing list".  If you are requesting that several individuals at a particular address are to be removed, you must list the first name, middle initial (optional) and last name of those individuals to be assured that all individuals at the given address are removed. Thank you.

 

GENERAL INQUIRIES

*Required Fields


For Billing Questions

Patient Accounts Department

Open Monday-Friday
8:30 a.m. to 4:00 p.m.

You can have your questions answered by
completing and submitting our inquiry form.

For Medical Records

Health Information Management/
Medical Records

There are times when it is necessary to request your medical records. To contact Medical Records at one of our hospitals, please call the appropriate phone number below. To print a Release of Information form, click here.

  • 978 712-1480 (for Beverly Hospital; Lahey Outpatient Center, Danvers; and Hunt Center requests)
  • 978 283-4001, ext. 233 (Addison Gilbert Hospital)

For Job Inquiries

Human Resources Department

Patients Rights & Responsibilities

Service Excellence Department

You have the right:

  • To voice complaints about your care and have those complaints reviewed and, when possible, have those complaints resolved. Your concerns are important to us. If you have comments about your care, patient rights and/or if you would like to share a compliment, please contact the Service Excellence Department at 978-922-3000 x2273 (CARE).

When you have concerns regarding patient care or safety, that have not been resolved by the hospital, you may contact the Department of Public Health, Division of Health Care quality at 1-800-462-5540 and/or the Joint Commission's office of Quality Monitoring at 1-800-994-6610 or complaint@jointcommission.org

Our Locations

Hospitals

Outpatient Center

Behavioral Health

Senior Health

Media Relations

[The numbers below are for media calls only.  Dial 978.922.3000 for all other calls]

After hours, have on-call staff person paged

  • 978.922.3000, ext. 3369

Medical Staff Office

The Medical Staff Office provides credentialing services for all credentialed members of the Medical Staff at Northeast Hospital Corporation, which includes Beverly Hospital, Addison Gilbert Hospital, Bayridge Hospital and Lahey Outpatient Center at Danvers.

Provider Verification Portal:

Phone:

  • 978.816.2732

Fax:

  • 978.921.7048

Pastoral Care

Department Director

  • 978.922.3000, ext. 2791

Administrative Assistant

  • 978.922.3000, ext. 2793

Chaplain

  • 978.922.3000, ext. 2791

Clergy Office/Catholic Coordinator

  • 978.922.3000, ext. 2790

Clinical Pastoral Education (CPE)

  • Director 978.922.3000, ext. 2791
  • Supervisors 978.922.3000, ext. 2809

Pastoral Counseling Program

Director 978.922.3000, ext. 2378