FOR BILLING QUESTIONS

Patient Accounts Department

• 978 524-9950 (phone)
• 978 524-9955 (fax)
• mybill@nhs-healthlink.org  

Open Monday-Friday

8:30 a.m. to 4:00 p.m.

You can have your questions answered by
completing and submitting our inquiry form. 

FOR MEDICAL RECORDS

Health Information Management/Medical Records

There are times when it is necessary to request your medical records. To contact Medical Records at one of our hospitals, please call the appropriate phone number below. Click here to access a Release of Information form.

• 978 921-0270 (for Beverly Hospital and Beverly Hospital at Danvers requests)
• 978 283-4001, ext. 233 (Addison Gilbert Hospital)
• 978 646-7066 (Beverly Hospital Hunt Center)

FOR JOB INQUIRIES

Human Resources Department

• 978 922-3000, ext. 2300 (phone)
• 978 921-7025 (fax)  

• Current Jobs Listing 

PATIENTS RIGHTS & RESPONSIBILITIES

Service Excellence Department

You have the right:

• To voice complaints about your care and have those complaints reviewed and, when possible, have those complaints resolved. Your concerns are important to us. If you have comments about your care, patient rights and/or if you would like to share a compliment, please contact the Service Excellence Department at 978-922-3000 x2273 (CARE). 

When you have concerns regarding patient care or safety, that have not been resolved by the hospital, you may contact the Department of Public Health, Division of Health Care quality at 1-800-462-5540 and/or the Joint Commission's office of Quality Monitoring at 1-800-994-6610 or complaint@jointcommission.org