Close Close


Patients & Visitors' Guide

Information for Patients and Visitors 

Beth Israel Lahey Health has taken a number of steps to prevent the spread of COVID-19 in order to keep our patients and staff safe. Additional information on COVID-19 can be found here.

Visitor Guidelines

At Beverly and Addison Gilbert Hospitals, and our affiliated sites, we understand that being able to visit with your loved ones is important. However, to keep our patients and staff safe, effective January 8, 2022, we are not allowing visitors at this time.

Beverly and Addison Gilbert Hospitals' Visitor Policy

Critical Care Units/Medical Surgical Units:

  • Visitors are not allowed for inpatients at this time, regardless of COVID-19 or vaccination status.*
  • Designated support persons for patients with intellectual and/or physical disabilities should be provided reasonable access to treatment areas as well access to food and bathroom facilities.

*Exceptions: Patients who are either at the end of life or whose goals of care are being actively discussed may have additional visitors, at the discretion of the care team.

Emergency Department:

  • No visitors permitted; patients may have one (1) essential escort during their Emergency Department visit.
  • Patients under the age of 18 may have up to two (2) parents/legal guardians accompany them during their visit.

Labor and Delivery/Mother-Baby:

  • Labor & Delivery Units may have only one (1) support person. There are no restrictions on leaving and returning to the hospital.
  • Mother-Baby: No visitors are allowed aside from the one (1) support person from Labor & Delivery.
  • The designated one (1) labor/pregnancy support person should be the same individual throughout their stay.

Special Care Nursery:

  • Mother of newborn and one (1) support person who has a support person wristband may visit.
  • No additional visitors allowed.

Ambulatory and Procedural Areas:

  • Each patient may have one (1) essential escort.
  • Essential escort must remain with the patient.
  • If the patient is having outpatient surgery or a procedure, the visitor should leave the facility once the patient has gone into their surgery or procedure.
  • Visitors cannot wait in the cafeteria, lobby or gift shop due to physical distancing requirements.
  • Children under 18 are not permitted to enter the facility; though exceptions may be considered on a case-by-case basis.

Behavioral Health Areas:

Note: Behavioral Health visits are being scheduled by Social Work and/or Nursing. All units listed below are scheduling ½ hour visits in a designated area. Leland Unit can accommodate two visits on the unit at a given time; BayRidge Hospital and the Senior Adult Unit at Addison Gilbert Hospital can accommodate one visit at a given time.

At BayRidge Hospital:

  • One visitor on each unit at one time in a designated space in a common area.

At Leland Unit (Beverly Hospital) and Senior Adult Unit (Addison Gilbert Hospital):

  • One scheduled visit at a time in the unit's common area.

We Care About Your Experience

Beverly Hospital Patient with Family and Healthcare Provider

Whether you are a patient at one of our hospitals or our outpatient facility or whether you are here visiting a loved one or friend, Beverly Hospital wants to ensure that your experience with us is as comfortable and informed as possible. Therefore, we have designed this Patients & Visitors' Guide to provide you with information to answer your questions. It has a section on patients' rights and responsibilities, information on health care proxies, insurance information, visiting hours and much more.

Contact Us

If you have additional questions not addressed here or if you have suggestions for topics to include in the guide, we would love to hear from you. Please use the Contact Us form to send an email. The physicians, nurses, and staff are dedicated to meeting your health care needs and strive to provide personalized, quality care for you and your family. We have many wonderful letters from patients who tell us of the care and professionalism of our staff and the extraordinary service that made their experience unlike that of any other hospital. If you have a story to share about you or a loved one's experience at Beverly, Addison Gilbert, BayRidge hospitals or at Lahey Outpatient Center, Danvers, please contact us and share your story. We'd love to hear from you.