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TRAFFIC ALERT: Beginning 9/1/21 at 7 am, Beverly Hospital’s main driveway will be undergoing utility repair work for approximately two weeks. Please expect traffic delays and plan extra time to get to appointments.

Patients & Visitors' Guide


Information for Visitors

Beth Israel Lahey Health has taken a number of steps to prevent the spread of COVID-19 in order keep our patients and staff safe. Additional information on COVID-19 can be found here.

Visitor Guidelines

Beverly and Addison Gilbert Hospitals, and our affiliated sites, are very pleased to welcome visitors back to our inpatient facilities. We know doing so will greatly benefit our patients' wellbeing and healing. Please note that patients with confirmed or suspected COVID-19, are not allowed visitors at this time.

Beverly and Addison Gilbert Hospitals' Visitor Policy

All Areas:

  • All visitors must wear a BILH-provided surgical mask, fully covering the nose and mouth, at all times while in the hospital.
  • Visitors must remain in the room with the patient unless otherwise instructed by staff.
  • Designated support persons for patients with intellectual and/or physical disabilities should be provided reasonable access to treatment areas as well access to food and bathroom facilities.
  • All persons must practice physical distancing while in the facility.
Critical Care Units/Medical Surgical Units:
  • Patients may have up to two (2) visitors at a time.
  • Visiting hours are from 11:00 am – 7:00 pm
  • Children under the age of 18 may not visit unless they are visiting a hospitalized parent or sibling. Exceptions may be considered on a case-by-case basis.
  • Visits are strongly discouraged while aerosol-generating procedures are being performed in the patient’s room.
Emergency Department:
  • All patients may have one (1) visitor during their Emergency Department visit.
  • Patients under the age of 18 may have up to two (2) parents/legal guardians accompany them during their visit.
  • Visitors under the age of 18 are not allowed in the Emergency Department.
  • We cannot accommodate visitors waiting with patients in the waiting room. Visitors must remain outside until Emergency Department patients are brought to a room and will be called.*

*Exception: Parents/legal guardians of pediatric Emergency Department patients are allowed to wait with the patient in the waiting room.

Labor and Delivery/Mother-Baby:
  • Labor & Delivery Units may have up to two (2) continuous support persons during labor and childbirth.
  • Mother-Baby: One (1) continuous labor support person may stay overnight on the Postpartum Unit; two (2) additional visitors at a time that follow regular hospital visitor policy guidance. Children under the age of 18 may not visit unless they are visiting a hospitalized parent or sibling.
Special Care Nursery:
  • Mother of newborn and designated support person allowed. Two (2) additional visitors may be designated per department guidelines.
  • Only two (2) people will be allowed at the bedside at a given time.
  • Visitors must be age 18 or older.
Ambulatory and Procedural Areas:
  • Each patient may have one (1) essential escort.
  • Essential escort must remain with the patient.
    • If the patient is having outpatient surgery or a procedure, the visitor should leave the facility once the patient has gone into their surgery or procedure.
    • Visitors cannot wait in the cafeterias, gift shops or lobbies due to physical distancing requirements.
  • Children under 18 are not permitted to enter the facility; though exceptions may be considered on a case-by-case basis.
Behavioral Health Areas:

Note: Behavioral Health visits are being scheduled by Social Work and/or Nursing. All units listed below are scheduling ½ hour visits in a designated area. Leland Unit can accommodate two visits on the unit at a given time; BayRidge Hospital and the Senior Adult Unit at Addison Gilbert Hospital can accommodate one visit at a given time.

At BayRidge Hospital:
  • One visitor on each unit at one time in a designated space in a common area.
At Leland Unit (Beverly Hospital) and Senior Adult Unit (Addison Gilbert Hospital):
  • One scheduled visit at a time in the unit's common area.



Find answers to your questions.

Whether you are a patient at one of our hospitals or our outpatient facility or whether you are here visiting a loved one or friend, Beverly Hospital wants to ensure that your experience with us is as comfortable and informed as possible. Therefore, we have designed this Patients & Visitors' Guide to provide you with information to answer your questions. It has a section on patients' rights and responsibilities, information on health care proxies, insurance information, visiting hours and much more.

If you have additional questions not addressed here or if you have suggestions for topics to include in the guide, we would love to hear from you. Please use the Contact Us form to send an email. The physicians, nurses, and staff are dedicated to meeting your health care needs and strive to provide personalized, quality care for you and your family. We have many wonderful letters from patients who tell us of the care and professionalism of our staff and the extraordinary service that made their experience unlike that of any other hospital. If you have a story to share about you or a loved one's experience at Beverly, Addison Gilbert, BayRidge hospitals or at Lahey Outpatient Center, Danvers, please contact us and share your story. We'd love to hear from you.