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Learn more about our Visitor Policy and COVID-19 Resources.

Patients & Visitors' Guide

Guest Wireless Network Capabilities' Guidelines 

Northeast Hospitals is proud to offer free wireless Internet access to our patients and visitors. Our Guest Wireless Network is compatible with most wireless-ready computing devices. For your convenience, connectivity is available throughout most of the Beverly Hospital, Addison Gilbert Hospital, and Lahey Outpatient Center, Danvers campuses.

Connecting to the Northeast Hospitals Guest Wireless Network
In order to connect to our Guest Wireless Network, follow these steps:
1. Enable the wireless feature on your computer.
2. Connect to the "BHGUEST" network.


3. Once you are connected, open your web browser. Upon your first attempt to navigate to a website, you will be redirected to our Disclaimer. You must read and accept this policy by clicking "Accept" at the bottom of the page.


4. After accepting the policy you are re-directed to the Beverly Hospital ( website.
5. You can now browse the web normally.

Troubleshooting Tips

The Northeast Hospitals Guest Wireless Network supports 802.11b and 802.11g devices only. If you cannot connect to the wireless network, verify your wireless adapter is running in one of these modes.

The Northeast Hospitals Guest Wireless Network requires your web browser to be configured to automatically detect proxy settings. If you can connect to the wireless network but are unable to browse websites, you should verify your browser is configured properly. Below are steps to check your proxy configuration for some popular web browsers:

Microsoft Internet Explorer
• Select "Internet Options" from the "Tools" menu.
• Click the "Connections" tab.
• Click the "LAN Settings" button.
• Verify "Automatically detect settings" is checked.

Mozilla Firefox
• Select "Options" from the "Tools" menu.
• Click the "Advanced" icon along the top of the "Options" window.
• Click the "Network" tab.
• Click the "Settings" button.
• Verify "Auto-Detect Proxy Settings for This Network" is selected.

• Your use of the Northeast Hospitals Guest Wireless Network Internet connection is at your own risk.  As with most public wireless hot spots, the Northeast Hospitals Guest Wireless Network is not secure. There can be an unknown 3rd party between you and anybody in which you communicate with over this connection. Any information being sent or received could potentially be intercepted by another wireless user. Wireless users should never transmit their credit card information, passwords, or any other sensitive personal information while using this wireless network.

• Northeast Hospitals assumes no responsibility, and shall not be liable for the loss of data, damages, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in any website, or your downloading of any materials from websites.

• Any restriction or monitoring of a minor's access to the hospital's guest wireless network is the sole responsibility of the parent or guardian.

• Northeast Hospitals cannot guarantee that your hardware will work with the hospital's Guest Wireless Network.

• If you have problems accessing the Internet over the Guest Wireless Network, staff cannot assist in making changes to your network settings or perform any troubleshooting on your device. You should refer to the owners' manual for your device or other support services offered by your device manufacturer.

• The dissemination, storage or distribution of material that is fraudulent, sexually explicit, profane, defamatory or unlawful is strictly prohibited. The dissemination, storage or distribution of commercial or personal advertisements, solicitations, and promotions are also strictly prohibited.

Northeast Hospitals is unable to provide technical support for your device or your software configuration.


The Northeast Hospitals Guest Wireless Network supports 802.11b and 802.11g devices only.


Your web browser needs to be configured to automatically detect proxy settings.